Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.95

2.0 Rating 2,092 Reviews

24 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

2.0

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Write Your review

Tell us how Kiwi.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kiwi.com 4 star review on 29th October 2026

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible company, the worst customer service, changing time and date of flights many times, offering connecting flights where the first flight departs after few hours after the second. NEVER use kiwi. Ne-ver!”

Helpful Report

Posted 1 week ago

“Falsches Gate und Flasche Abflugszeiten wurden in der App angezeigt... Habe dadurch meinen Flieger verpasst.”

Helpful Report

Posted 1 week ago

“I have used Kiwi for years and have never had any issues with the app or the team. Everything has always worked and they give you warnings on time when things change”

Helpful Report

Posted 1 week ago

“Kiwi.com customer service 1-(877) 523-1853 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 week ago

“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 week ago

Helpful Report

Posted 1 week ago

“Super bra 😊👌”

Helpful Report

Posted 1 week ago

“Kiwi.com customer service 1-(855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 week ago

“Die Buchungen sind sehr schnell und unkompliziert.”

Helpful Report

Posted 1 week ago

“Was been lovely experience with Kuwi . Response to my message very quickly as I am was delighted 😀 I will definitely book with them again in the future. Thanks.”

Helpful Report

Posted 1 week ago

“Efficiente. Mi ha seguito su tutte le fasi”

Helpful Report

Posted 1 week ago

“Very happy”

Helpful Report

Posted 1 week ago

“Kiwi.com customer service 1(855) 490-8797 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 week ago

“Super fácil para comprar y lo más barato”

Helpful Report

Posted 1 week ago

“У меня остались хорошие эмоции и впечатления. Приложение Kiwi очень доступное в использовании. Благодаря подсказкам , не пришлось проходить регистрацию на рейс в аэропорту. Все прошло быстро и хорошо. Ну и главное - люди 50+ могут сами разобраться и купить билет, зарегистрироваться на рейс без лишних хлопот.”

Helpful Report

Posted 1 week ago

“I can do everything online, they made flying so easy and simple… in a few clicks, there I am, in the sky… not to mention they a much cheaper than any other platform… I will simply always use this way for flying and everything I need with that… thanks for existing, and please, never change….”

Helpful Report

Posted 1 week ago

“Everything was fine!👍”

Helpful Report

Posted 1 week ago

“My flight cancelled before one day of it’s departure, the support team helped me to recover it and then found alternative. It was very quick and helpful support”

Helpful Report

Posted 1 week ago

“Kiwi.com made planning my travel so convenient. The interface is simple, booking took just a few minutes, and all flight details were clear. Will definitely use it again!”

Helpful Report

Posted 2 weeks ago

“A very well-executed journey”

Helpful Report

Posted 2 weeks ago

Kiwi.com is rated 2.0 based on 2,092 reviews