Terrible experience with Kiwi.com — customer left stranded, no compensation I had a booking with Kiwi.com (reservation #660998261) which was unexpectedly canceled at the last moment. While I eventually received a refund, the delay and poor handling of the situation left me with no viable alternative. Due to Kiwi’s lack of support and late communication, I was unable to rebook the same flight — the new ticket price had already increased to €400, compared to the original €230 I paid. And their assistant confirmed that ticket I bought. As a result, I had to cancel my trip at all. I reached out to Kiwi asking for compensation for this clear loss and emotional stress — but received only robotic responses, citing their “policies” with no empathy or solution. This was not a simple inconvenience — it was a missed opportunity, wasted time, emotional stress, and a complete disregard for the customer. ⚠️ Be very cautious when booking with Kiwi.com. If something goes wrong, you will be left on your own. They hide behind fine print and templates, instead of providing real service. I’m now pursuing other channels — legal and public — to make sure this doesn’t happen to others.