Booked a flight to PXM. The return flight was delayed 48 hours! I was notified by email and called 5x to get assistance. They deflected to the airline and said there was nothing they could do. When I got come I requested a refund and was not allowed to speak with anyone ONLY an online submission could start the process that said it would take 3 MONTHS.... Now ask yourself, would you want to work with a company that does not have any level of integrity nor assistance available for its customers and will then keep your refund for 90 days!!?!
4 years ago
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