I would not recommend Kiwi. They are thieves and liers. We booked our flight to Canada with them. The pandemic hit and, while the airline company (in our case, Lufthansa) was reimbursing our flight, Kiwi told us Lufthansa did not.
What is funny is that, on top of lying to us, they offered us a 'refund service' to presumelly go and get the reimbursement from Lufthansa (that they had already received !!). We PAID for this service 60 euros and their answer: 'despite our efforts, our team was not able to get the reimbursment of your flight'. We contacted this company Vol en Retard (a lawer firm specialized in ailine litigations) and they got our money back !!!!
As said, kiwi is cheap, but there is a difference between being cheap and having no ethical values !
3 years ago
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