DO NOT SE KIWI IT IS A SCAM I add booking for 5 passengers from new york to kabul afghanistan for 14 Jan 2019. I received a job opportunity i sent them an email stating that all my 3 children and my wife are going but as i have a new job now so please cancel my ticket. One indian accent guy told me on the phone that as u have informed us very early threfore the airline will not charge me anything only we will chrge u euros 20 for service chare he told me to go to kiwi.kommanage my booking and fill a return form and they will return my money i found the page filled it and wrote my own name only and at the end of page it said u paid $600 for one person so u will be refuned $427 i said ok give me that. after few hours i received phone call saying that they have cancelled all 5 passngers and out of $2996.67 that i had paid i have received this $427 and that is it and they cannot further assist me. They stold my $2600+  I have my account info and also their booking etc. Totaly dissatisfied with services they provide they intentionally lead you to a place where you make a mistake and this way they want to steal all your money rather than acceting that commission that they receive. They advise you to fill forms or go that some web pages when you ask if it is correct they keep quite and when you submit the form to them and ask them to review they refuse everuthing and claim that legaly they are right and they expect you to give them more busines.  AND THEY ARE NOT REGISTERED ANYWHERE SO YOU CAN NOT CLAIM ANYTHING