NEVER use this service!!! During COVID-19 as flights are being cancelled, Kiwi.com is only offering half of the cost of the tickets as a refund. If you want any more they charge you a “service fee” (for doing their job) to get additional funds from the airline, which I’m sure they are doing anyway. So they aren’t really doing anything extra, they just want to take some more of the money that is due to you. They are shady, dishonest, and thieves.
5 years ago
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