I did a quick Google research before purchasing international flights through Kiwi's website and was pleased to find several positive reviews. Fast forward to 2 months later and I'm joining a 2,500 plus group: "Victims of the Kiwi scam" group on Facebook to try to figure out how to get a refund for my canceled flights. I later learned that they pay their employees to write positive reviews on different sights.
Their costumer service and policies are a joke. They offered me a $11 refund for a $1,200 flight. Save yourself the hassle and skip Kiwi.
5 years ago
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