Scam. We booked two flights from Barcelona to Treviso via Bucarest. The flights got delayed and we received a list of options to get a refund. We selected the "free of cost" refund process, where we had to call and sort everything out by ourselves. We received the money less €30. We called Kiwi and they rudely explained to us that those €30 were the cost for their "services". Avoid at all costs.
5 years ago
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