My experience with the company was a good one. I had to return a bra (purchased 2 but one was way too small even though it was labeled the same size) and they were quick to respond, polite, and while they don't actually take returns they did refund my purchase without any objection. The one I kept is extremely comfortable but I am not fond of the appearance. There is no separation or lift so you get that flat "monoboob" look. In terms of fit - I find the cup small - had to take out the pads and still get pooching out in the top and underarms. I'm a very difficult size 32 DDDD so I don't really expect perfection. I understand that it takes a bit of time to take shape and fit your body so I'll wait and see if I like it better after wearing it for a while. For "at home" use I am happy that it is comfortable! I wouldn't wear it out though :)