The bras and under wear run very small. The app is not friendly and trying to figure out how to make a return is difficult, as a matter of fact I still couldn’t figure it out and don’t consider myself having a lack of computer knowledge. Returning an item to a company should take less than a minute or two-if it’s a good app. several weeks of trying to return the bra (you can’t return under wear or else I would have) I resorted to the “Help Line” to no avail. After several weeks of trying to return the bra, I gave up and just threw it away. What a waste of money, however they lost a potential good customer-the whole experience with Knix was awful and I lost money. I’m not surprised they are being sued.