i placed multiple orders for Christmas with Kohl's for my Grandchildren's Christmas gifts to be sent out to them in various different states. Every single order that i placed was messed up. it has been an absolute Nightmare. some received completely wrong items other than what i had clearly ordered. while one of my little Grandson's never even received his Christmas present at All. i felt so heartbroken for him! they don't have much as it is in this life and i have a limited income and live with a disability. i do not have money to be throwing out the window. Then right after these orders had been placed with Kohl's i started having suspicious problem with my debit card. i was told by the very next well known store that i delt with that i really needed to contact my bank asap. i did and they told me to cut up that debit card asap and that they would immediately issue me a brand new one. i have since been trying to get refunded by kohl's for all mistakes they had originally made with my previous orders with them. They will Not give me my refunds back. i want my money back and i will NEVER deal with this store EVER again! No matter what i do with this "customer service" i get run arounds. i am told they will "call me back" and it NEVER happens! then if you try to call the Corporate office i cannot Ever seem to get a Human voice or they are not open! they have No right to just keep our money! i am offered "Kohl's Cash" back. I DO NOT WANT KOHL'S CASH! I WANT MY REFUND BACK PERIOD!