I have rarely shopped in Kohl's over the years. I mostly didn't like the styles of the clothes. Recently I visited my sister-in-law who lives in Mechanicsville, Virginia. She has dementia and my brother said she needed clothes badly. So, I went shopping where she would always shop. Looked around the store; bought some shoes and a purse for me. Noticed, items by Laura Condon, which I really like that style, and others that I hadn't seen the other times I went shopping. When I got back to Fort Worth, Texas, I had to return some items I had bought for her in VA and they could not have been more helpful. Now I get it...I've found my favorite store! I hope things turn around for your company. I think they can. Thank you, Sandy