When I got in line to check out there were 2 customers ahead of me. 15 minutes later there were STILL 2 people ahead of me. Checked out and gave the clerk my coupon code. She charged my card but never scanned the code. Asked her about it and said she didn't see it when it was right next to her hand on the counter. Asked to have it adjusted but evidently she couldn't do that. Waited for another 5 minutes and still no one to help her. Took the items and receipt to Customer Service. Asked to simply return all but one item as I was understandably angry. They returned them and I said I wanted the discount applied to the one item I was keeping. When they did that it adjusted the price on the returned items also so I was paying $10+ for things I didn't have!! Tried explaining it and got 3 blank stares and a rude response when I said just return the last item and I will leave and never come back.