Placed an order on line 8/18 w a delivery date of 8/21 , 22. Received an email item was shipped 8/19 given tracking number. Waited 2 days checked w carrier. Never received package . Called customer service, was told neverr sent .that in fact the label was printed and delivery date is now by 8/26. Asked to call the warehouse and confirm shipping today . Told couldn't do that . Koles dose not allow customer service a telephone number to warehouse . Now they send me another email saying it's being shipped today . Don't believe them. Lesson learned, do not order from koles on line . Check w consumer affairs. They have 1.4 star rating. Should have do e more research