I have been shopping at Kohl’s many years and have decided to no longer shop there. The store I shop at (Cottage GroveMN) is wonderful! However I resent having to pay shipping and handling if I don’t spend a minimum of $75 on line!
I have begun to do my online shopping at Macy’s which offers free shipping to its gold and platinum customers! Oh when I called kohl’s and told the young lady I was an MVC customer she told me that free shipping had been eliminated unless you spend $75 so I’m done! Even their return policy during the pandemic was non-existent. I was able to return items for free at Macy’s!
Love my cottage grove store but the online shipping and handling situation needs to be addressed.