I feel website doesn't explain how well packaged and the temperature control delivery van. We keep the outer front door locked so people can't ring the doorbell so I didn't hear them but I went out for something and found the boxes in front of our front door, boxes were still cool. So I immediately tested one of the boxes. The chocolates for superb I ordered varieties that they don't sell in the Sydney shops. The quality is amazing. My main regret is I can't buy Black Forest gateau that I use to buy when Koko Black operated a coffee lounge in Sydney. I can thoroughly recommend the home delivery service to anyone who appreciates fine quality chocolates.