The chocolates were great, but for orders of this size I believe you should courier them or it makes a mockery of 'refrigerated post' - also my order was split into two boxes, but only one shipping notification came, which was annoying and nerve-racking considering all the issues with Australia Post at present. So chocolates 5/5; Delivery 3/5 (too slow, too hard to track) - my order was over $800, I've had ones of a significantly lower value delivered to my door by courier - we don't get parcel delivery direct out in the semi-rural zones, so it is even slower to have to get the card and go to line up and collect large and cumbersome boxes over several days since the order got separated in transit. Also lucky that the weather was cool as there were no ice packs included in the order like has been done in the past - not that it would matter considering it took almost 2 weeks for these to arrive.