You have my email correct, you have the shipping address's correct, but you have the purchasers or billing name as the ones receiving the gift for Christmas, why would you be asking them did they enjoy them, they haven't opened their gift yet, my second order with you again was just as muck up as the first, given both had extra sleeves wishing the receivers by name, merry Christmas from us, by name, every time I tried to redo the billing address you web just keeps on reverting back to the wrong names, all though I had thought I fixed the problem, obviously didn't, what a shame your not able to get this problem sorted because your chocolates are sublime, and with out the mix ups would have received 5 stars, this was not a stand alone issue, my daughter sent chocolates for fathers day, ordered in early August they also had the wrong name on them and ended up sitting at the post office until the start of October after she had pushed you to follow up as to where they were, JK