Kollect provide a necessary and highly valued service for the community. I find that being able to check collection times and book and pay for bins online with kollect is a very modern and very accessible method of business between customer and service provider. This gives efficiency and practicality for all concerned. Also, the online chat service to access staff is ideal for problem solving or just putting the customers mind at rest. Kollect have a policy of their staff being polite and very considerate to their customers. This is a tremendous positive and marks itself as a company transforming itself correctly into a secure future. Well done kollect, long may your great service continue. Regards, Breiffni Francis Hogan, a grateful and loyal customer.