I placed my order 199808 on 03/14/25. I contacted support to see if I could replace the active shift for another rose gold classic shift. I paid the additional amount, so my order was now two rose gold classic shifts and one 25” Cuban link chain. I received one of the rose gold classic shifts via UPS, but nothing else. I contacted Komuso several times regarding the outstanding rose gold classic shift and Cuban link chain, but no one bothered to respond. My Shop app shows that the outstanding items are still processing. Why did I pay extra for faster shipping if I am not going to receive my entire order? This is very frustrating. I have combined ADHD with anxiety disorder, so my anxiety over this is in a tailspin. That is not a good thing. Please have the owners or upper management resolve this issue.
2 months ago
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