“I would give them a 5 star but it seems that they have changed the length of their chain. I ordered one of their necklaces 4 or 5 years ago and the chain was long enough to wrap around the neck twice now I can't do that. If they kept the length they would have gotten 5 stars. Over all still a good purchase”
“I had waited 11 days for the Koko Shift (gold) to arrive in the mail today and I did not receive the correct item. Instead I receive a pendant for which I never even ordered. This is very frustrating and very stressful. I cannot believe this happened to me. This situation is giving me so much anxiety.
It’s been 4 days now since I reported this situation with their customer service and I have not even received at least a tracking number in my email. Looks like I’m going to have to have to wait another 11 days. I’m very disappointed with the customer service. I’m just hoping now I actually get the product I ordered. For a $345 necklace, you wouldn’t think they would send the wrong product. This is unacceptable.”
“I love the product but what I dislike is both times that I ordered this product I had to personally email them back to send me the feeling wheel and the videos on how to use it. I feel like they should automatically send it right away when they ship out the order.”
Hi Michael, we're so sorry that you're hearing a sound. You might have received a defective necklace which we're happy to replace. The necklace should be whisper quiet as evidenced by over 200,000 of our other customers who have found it to be quiet as well. Hoping we can help you!
“LOVE my Shift! Besides the fact is has proven pysiological benefits from use, I absolutely love the design, weight, feel, and overall look. It feels like a way to be true to my breath needs while still feeling soft and feminine. I actually lost my old one and knew I would need a replacement immediately. It's a staple I don't want to go without.”
“Got this for my friend and it was so pretty I got one for myself and LOVE it. Wear it everyday as jewelry but also it helps so much whenever my nervous system needs a reset from anxiety, stress, or even after getting winded.”
“So far, so good! Enjoying the fact that it’s hanging around my neck and it’s easily accessible and comfortable. Used it multiple times and am very pleased with it!”
“Order the silver and it is back ordered until who knows when so bought a second and it arrived fine. Love it. But would love my original order sooner than later.”
“Amazing service! I ordered the Shift ahead of vaca and after I placed my order I was told it was back ordered. Sunny, had one shipped from another store, so that I avoided the delay.
It look nice on my neck and has noticeably helped bring down my stress and heart rate.”
“Wow—what an incredible tool for breathwork! I love having something tactile to hold; it really helps me connect more deeply to my breathing practice. One of my favorite things about it is that I don’t need a screen or audio cues—it allows me to fully relax and tune in without distractions. I’ve been using the Classic Shift necklace and also purchased the Komuso Flex fidget breather, which my 8-year-old daughter has taken a liking to as well. She’s been using it during car rides, and it’s made our drives noticeably calmer. Thank you for creating such a simple yet powerful tool for slowing down and managing stress—it’s been a wonderful addition to our daily routines.”
“The quality is great from what I saw but the shipping has been a nightmare. I received the wrong order, shipped it back and still waiting for the correct order to be even packaged. This is going on 2 weeks now.”
English
Français
