“Didn't get my order. Not a fan of OnTrac. Customer service said they'd help me out after checking with on trac but it's a whole hassle. Still give service a full 5/5 rating for now. Sad I didn't get to try it yet.”
“I’m so happy with my order from Komuso Design! I ordered the KoKo Shift in silver for an early Father's Day gift for my husband. The quality is outstanding—both gorgeous and highly functional. It arrived right on time, and the packaging was exceptional, showing that they genuinely care about every detail. It’s clear that Komuso Design doesn’t cut any corners, and I couldn’t be happier with my purchase!”
“So far, the design and functionality are amazing. As a veteran, the necklace has helped me exponentially. I quit smoking because of it. I can immediately fall into a state of meditation when I breathe into it. I don't just blow into it. I use it to have resistance to my breath, forcing me to focus even more on the present moment. Also creating a form of resistance training for breathing. You guys came up with a stellar product. This product is for sure underestimated in its value and application. I appreciate the cheap price for the quality of the material too.”
“Customer service needs a serious upgrade. The response I received regarding my minor issue was far too passive, and it’s frustrating. I was consistently promised follow-ups, yet I had to chase them down myself. Ultimately, I paid a premium for a product that arrived significantly late, and the lack of interest from the company is unacceptable. I was assured that my shipping would be expedited, yet it was sent via regular shipping instead. The agent failed to communicate that the expedited request was made too late, and I received no follow-up. Given this experience, I am seriously considering returning the item and opting for a more affordable option based solely on the poor service I received.”
“This is the 4th Shift that we have purchased and we all love it. It has personally helped me stop smoking cigars and NOT feeling anxious about it at all. Two months free of smoking since I stated the breathing techniques with my Shift! I use it to breathe during my daily meditations💪🏾🙏🏾”
“It's beautiful. I was going to send it back until I realized I could draw on it like a vape. I'm also using it for breathing which I've been doing all along.”
“i Just had a brain tumor removed about 3 weeks ago and in an effort to keep my blood pressure calm and my mind calm I decided after seeing the shift for months, I finally had a reason to justify the cost. I monitor my blood pressure throughout the day and have done before using the shift and immediately after, and if my blood pressure is a little higher the shift (along with being mindful while using the shift) will actually have immediate effect on my mental and physical state. I would reccomend this for anyone looking to start working on breathwork.”
“I only received one of two orders. No update given on when to expect the rest of my order. If I don’t hear back in the next week, I’ll ask for a full refund. If I knew that I would only receive a partial order, I would have never ordered from this company.”
“I purchased the cuff shift and I love the convenience of always having my shift with me. Reading some of the other reviews, I was concerned about it being too big, but it's actually a great size, not to big at all, and I definitely don't have a large wrist. I love it and would definitely recommend it.”
“Hello, I would like to say Thank you to all who took time out of their lives to address a natural way to calm the anxiety that life brings your way. I stumbled upon your website looking for ways to pacify the inhalation sensation in my quest to quick smoking/vaping. I am still expierimenting with it to retrain the brain and it's quite tricky to do that with the opposite effect of breathing through your stress factor! My online purchase with Komuso has been flawless and was pleasantly surprised of the quality and care of the Classic Shift in Rose Gold. It's beautiful. My goal is to use it during meditation time and create a new bond in a healthy way. Best wishes to you all and thank you again for caring.”
“I didn't receive everything I paid for originally. Contacted customer service because i did not receive access details to the quit challenge. I contacted them again for the same reason. They gave me a code to enter at checkout because I had to go through the purchase steps again...but it totalled to $0 since I already paid for it. I paid $36 for 2 day shipping but everything did not come in 2 days. I've contacted customer service a total of 4 times...and I'm still here waiting to get access to the quit challenge. Hopefully, the response will come very soon. If not, ill just return them because they were specifically bought to go alongside the 30 day challenge....which i still currently dont have access to.”
“I am still waiting on a reply for how to return Flex fidgets. I sent an email last week and still no reply today but….they did ask for a review! lol
I did receive the classic shift and love it. However, the Flex fidgets have a very strong rubber smell reminiscent of tires. I sure hope someone reaches out on how to return them asap. :)”
“I never received my order of the Kaizen Amulet pendant. I received a chain instead. Wish someone from the company would rectify the problem. I was hoping so much to get the pendant and have purchased other shift necklaces in the past.”
“I received my Komuso just a couple days ago and I can already feel the difference throughout my day using it! I’ve worn it for the past two days and it has been a game changer. It is amazing quality, looks nice and truly is effective in easing my anxiety. The customer service is also incredible! I highly recommend Komuso!”
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