Kooding delivers a wonderful service. The articles that you order arrive soon (for Europe, within 5 -10 days) and are of good quality. If an article is out of stock, Kooding is also quick in mentioning this to the buyer and you can choose the refund method yourself. I personally went for the refund in store credit and within a few days it was available on my account for use (store credit is valid for 1 year, which is plenty of time as well). Of course you can also choose a refund on your credit card. Overall I am extremely satisfied with the services Kooding delivers.