In July 2021 I bought a new e-bike from Kozy on Milwaukee. The sales person, Luis, could not find the key to the battery pack but assured me that he would get it to me quickly. I'm still waiting for the key. Kozy asked me to return the bike to the store for reasons I did not understand. They still have my bike. Luis keeps telling me that everything is under control. I no longer believe him. I have left a phone message for the owner, Paul Kozy, and hope I will hear back from him soon with a solution.
3 years ago
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