“Purchased 2 bikes. Was informed both would be in by last week of October. Only received one to date, it's 2021! When I called for status I was told that it hasn't come in yet and I would get a call to pick-up when ready... not so great people skills”
“My bike was stolen and due to the bike shortage, I had to order one. I'm glad Kozy's had that option instead of trying to snatch one when they came in. It came earlier than expected. The staff was very helpful in adjustments. I'm very happy with it! Renter's Ins covered the cost.
Crime DOES pay! ;)”
“When I was there the place was very busy and I had to wait in line. I think they could have accommodated more people but maybe not. There was plenty of room and not many people. I think their supplies were limited but I did find the bike I wanted. I bought one and ordered a second. I didn't ride it but felt comfortable buying it. Happy with the bikes now although the second took forever to receive.”
“Everyone was incredibly helpful and understanding, I bought my bike in a time of a huge shortage due to COVID and they were still able to find something that worked for me within my price range and without having to wait 6 months.”
“I tell my friends about my experiences at Kozy's and they all remark that I am lucky to have such a good local bike shop. I could not agree more. Thanks to Matt and Mark in the shop and Louis in sales. Great guys. I have a Specialized Crossroads and Vado and had my wife's Schwin completely overhauled. Could not be happier.”