Kozy's Bike Shop Reviews

4.73 Rating 94 Reviews
94 %
of reviewers recommend Kozy's Bike Shop
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Telephone

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Anonymous  // 01/01/2019
Hello Raquel . I am your customer already, My name is Lidi, I told to you last year and you help me a lot to buy my bike , shoes , helmet and more . I bought a bike Ruby sport last year 44, I remember I got a club members .I call yesterday to asks about tune up and the guy said if I bring my in few days I get back my bike until 16 of August . Is more the 15 days . How can training ? Why don’t take my name and give me a schedule for bring my bike and take just one day to tune up . Or if they have space call me and I can bring my bike to the early . But not take my bike for so long . Very disappointed.
Posted 6 days ago
Kozy’s carried the brand of gravel bike I had been looking for. Shipping was on time and bike is awesome! I hope to get to visit one of your locations in person someday. Thanks!

Vicksburg, Mississippi
Posted 6 months ago
Very knowledgeable staff, which is helpful when looking for guidance on what kind of bike you want.
Posted 8 months ago
Luis was great. The shop guys were very polite and attentive to my questions. Bike tune and fitting could have been better. Bike (Topstone) still needs gear tuning.
Posted 9 months ago
great shop, confusion with buying a bike that was already paid for and a faulty rack, but they fixed it up and works great
Posted 9 months ago
I purchased a Yakimah handcuff to go with my Ridgeback rack. One of the employees helped me find the lock. The box had been opened before and perhaps returned because even the plastic bag inside had been ripped open. We checked and it appeared that all the pieces were there. The night I bought it the cash register computer was down perhaps for physical inventory that I believe was going on. Luis had the other employee look up the price online. Luis was calculating tax and everything on his phone when I realized he was under-charging me, so I corrected him. When I got home and tried to install the new lock core on my Ridgeback I found out that the core was missing a piece that keeps in installed. I worked with Yakimah directly and got a new core shipped to my house the next week.
Posted 9 months ago
Kozy's Bike Shop is rated 4.73 based on 94 reviews