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Kozy's Bike Shop Reviews

4.7 Rating 179 Reviews
93 %
of reviewers recommend Kozy's Bike Shop
4.7
Based on 179 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Anonymous
Anonymous  // 01/01/2019
I was on a ride a long way from home when I broke my chain. Kozy was the closest shop and they did get me going again but at a great cost. They charged me $71 for a Shamano 9 speed chain installed. That same chain sells for 21 bucks on line and took minutes to install. The service was good and they were there in my moment of need but would not be my first choice for a planed purchase.
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Posted 1 year ago
Good, too far from Ottawa Illinois, Chicago and traffic?
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Posted 3 years ago
Purchased 2 bikes. Was informed both would be in by last week of October. Only received one to date, it's 2021! When I called for status I was told that it hasn't come in yet and I would get a call to pick-up when ready... not so great people skills
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Posted 4 years ago
Good price. Staff wasn't very attentive.
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Posted 5 years ago
Good experiences with mechanics and sales man. The manager on Milwaukee store older Caucasian bald male is very rude to customers and sarcastic. Other than that great experience.
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Posted 6 years ago
Kozy's Bike Shop is rated 4.7 based on 179 reviews