“I had a great experience purchasing my bike. I walked in not planning to purchase a bike that day and walked out with a Cannondale Synapse! Adam was super helpful and down-to-earth through the entire process. The mechanics took great care to prep my bike to take home, put on my accessories, and made a few extra adjustments I requested. Thanks Kozy's!”
“Had a wonderful experience picking out a bike. The staff was super knowledgeable, fast, and friendly. Would recommend Kozy's to everyone! Shout out to Adam for being so patient and kind.”
“Found Kozy's on line looking for a bike. They actually have bikes!!! Called in and they held bike for me while I drove down from WI to pick it up. Sales and service staff were all awesome and super helpful. They had bike ready to roll for test ride when I arrived. Emmett my salesmen took care of everything and made it super easy and efficient.”
“I was looking for a specific Jamis bike and the staff was very helpful in tracking one down. The bike came in when promised and the River North staff were friendly and accommodating with our pick-up. Great purchase experience.”
“Because of the pandemic, my granddaughter who needed a new bike was anxious about going into a bike store. We went online to look at bikes for her and then called the store on Halsted and left a message. No one called us but we called again. The salesman recommended a particular bike and we could see it online. The salesman made arrangements to give her a chance to ride it on the sidewalk in front of the store, even lending us a bike helmet since we did not have her helmet with us. He was very accommodating. I appreciated that.”
“Kozy's was the only place I could find the bike I was looking for (Topstone 1 Gravel Bike) including big boxes and online. They setup the bike nicely and answered all the questions I had.”
