“Purchased 2 bikes. Was informed both would be in by last week of October. Only received one to date, it's 2021! When I called for status I was told that it hasn't come in yet and I would get a call to pick-up when ready... not so great people skills”
“My bike was stolen and due to the bike shortage, I had to order one. I'm glad Kozy's had that option instead of trying to snatch one when they came in. It came earlier than expected. The staff was very helpful in adjustments. I'm very happy with it! Renter's Ins covered the cost.
Crime DOES pay! ;)”
“When I was there the place was very busy and I had to wait in line. I think they could have accommodated more people but maybe not. There was plenty of room and not many people. I think their supplies were limited but I did find the bike I wanted. I bought one and ordered a second. I didn't ride it but felt comfortable buying it. Happy with the bikes now although the second took forever to receive.”
“Super knowledgeable and friendly staff - helped me out incredible as beginner ride looking for a bike ! Highly Recommend kozy’s to anyone in the area looking for a bike!”
“I got myself a sweet Specialized Crux Expert at Kozy’s. At a time when it’s hard to find anything left at bike shops, they had my size and it was over 20% off!”
“Everyone was incredibly helpful and understanding, I bought my bike in a time of a huge shortage due to COVID and they were still able to find something that worked for me within my price range and without having to wait 6 months.”
“I tell my friends about my experiences at Kozy's and they all remark that I am lucky to have such a good local bike shop. I could not agree more. Thanks to Matt and Mark in the shop and Louis in sales. Great guys. I have a Specialized Crossroads and Vado and had my wife's Schwin completely overhauled. Could not be happier.”
“Just a great experience all around. Ordered over the phone during the pandemic. Was called promptly when bike was in. Easy and safe pickup. Even went back with my bike to buy a trainer which they tested to make sure it fit my bike. Helped me get the bike back in the car too. Absolutely great service and well worth the 40 plus mile trip to the store. Thank you so much!”
“Kozy's is awesome. As a newcomer to the sport of road riding, they helped me find the right bike, accommodated my exchange when after two rides, I wanted to switch from a hybrid to a real road bike, found the right pedals, and even gave me advice on bike storage. Their team of bike experts is incredibly knowledgeable and the customer service is top-notch.”
