Awful customer service, ordered a rug 14th November, monies left my account 16th November, called to chase my order on the 19th, to be told in the most unenthusiastic voice ever it was out of stock and I wouldn't be receiving it. Great ok, when can I have my money back, erm maybe in 48hrs, then I get an email informing me the rug has sold out and they are sorry, again no mention of a refund etc. So my money has now sat in their account for over a week,l! Not happy and will not be using again!!!!
4 years ago
Kramer Equestrian has a
2.2
average rating
from
37
reviews
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