Tried to buy a product but I wasn't allowed - It didn't meet with their minimum spend criteria of £25. Who has a minimum spend criteria in this day and age?? I emailed to ask if something could be done but I got a blunt verging on rude answer referring me to their terms and conditions saying i had to spend £25 or no item. How ridiculous. Just charge me for postage like everyone else does if it doesn't qualify for free delivery. I would have thought they would be happy to accept any legitimate order especially at the moment. Suffice to say I will buy what i want somewhere else rather than be forced into spending extra just to be allowed to shop with them. Bad policies and terrible customer service. I will be telling my equestrian friends to avoid them.