I will never order online again. The lack of communication and customer service delivery is terrible. I had ti submit my order 2x. The first time I never got a confirmation but my card was charged. I reached out 2 days later to find out I needed to submit the order again because it did not go through the system successfully. At this point it’s Friday and I needed this item by Tuesday in another state for a gift. I placed a new order and had to pay additional money for expedited shipping. I reached back out because I never got a confirmation again. I end up just going to the mall and finding something similar spending more money because I didn’t want to chance it. I sent a email to cancel the order immediately. Support finally reached out today, Monday stating they can’t cancel my order and refuse to refund or process a return. So dissatisfied