Do not shop here!!!! They sent my huge bag in a small box causing it to be wrinkled and folded it. I returned it on 11/20 and being that my son lost the return label receipt they are stating they never received the return. Stores always keep the return label barcodes and they should definitely be able to tell that the item was returned. When you respond to them there is always a different person that responds to you! One agent responded asking me for the store I dropped off the package so they could file a report the next agent said there is nothing they can do! The purse was almost $200 and I know they received it back it’s ridiculous how they treat there customers if you lose the return label tracking information they lie and say they didn’t receive it so that they don’t have to refund you. I have spent a lot of money with them and this is not the way you treat your customers.