My daughter called in to Kwik fit on Westgate Road in Newcastle to have a a puncture repair or fit a new tyre. She had to get to North Shields to pick up her 3 Yr old son from nursery a journey of about 10 miles. The customer service agent refused to help stating a staff shortage of staff and basically chased her. She was a business client driving a vehicle which should not have been on the road. No help in any way shape or form and according to my daughter he had a disgusting attitude. I can now back that up after speaking to this particular branch on the phone. Totally unacceptable attitude and would never go near this branch again. Apology required as a minimum.