Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.00

3.0 Rating 666 Reviews

50 %

of reviewers recommend Kwik-Fit

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3.0

Based on 666 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I had a full exhuast replacement which was done within 1 Hour. I have nothing but praise for the Danny and Michael who dealt with the replacement. They were efficient, professional and frendly. I will certainly go back there again. Many thanks guys.”

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Posted 16 hours ago

“Excellent, prompt and friendly service from management and technicians with coil springs replacement on Merc SLK 250 at Dereham Rd. Norwich branch. Many thanks.”

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Posted 3 days ago

“Lads in the Caterham Branch were super helpful and friendly today! I turned up with no appointment asking for help with a slow puncture and they fit me in straight away and I was out within 20 minutes! Fab customer service”

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Posted 1 week ago

“Booked mobility car in to get 4 new tyres. On arriving back home (half hour drive) noticed the 2 back tyres weren’t replaced. Replaced 2 front tyres and now the steering wheel shakes when driving. I phoned and asked why they weren’t replaced and they said they didn’t need replaced. I told them that the tread is level with the tread indicator and even took photos but are insisting they didn’t need replaced. Took the car to a different Kwik Fit (45 minutes drive) and they said that the tyres definitely need changed. They replaced them there and then.”

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Posted 2 weeks ago

“Brake pad and disc changed at £456.05 but not happy with the result.”

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Posted 2 weeks ago

“The Eltham quit fit staff are really helpful and get what you need to be done and go out their way to help you thanks to elie would recommend their brunch”

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Posted 4 weeks ago

“Booked mobile service , paid £1,060 for 4 tyres , they call the day before saying they can’t make it; cancelled my order and it’s been 8 working days and they still haven’t returned the money”

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Posted 1 month ago

“Went to kwikfit bridgend today the 29th April 25 .. Paul the manager came to see if he could help me he checked my front tyers on my van and advised me my decision was to replace he took it straight in hassle free paul completed all the work by himself great guy accet to kwikfit nice to see good care is still out there will defo use again thanks Paul for hassle free experience ....”

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Posted 1 month ago

“14/03/2025 Smoke came out of front left tyre. May be due to brake pad and disc friction. After a while it drove fine and took it to Kwik fit, Maidstone loose rd. I was given quote initially over £500 which was out of my budget so tried to cancel the repair. The mechanic told me that it can not be driven in the road but only can be recovered. I had no choice but to accept the condition. Luckily My price was reduced to £456.05. I drove for about 15 minutes and the brake pad was very very hot. I poured some water. It was smoking and sizzling noise where as there was nothing on the other wheel brake disc. Mechanic was kind enough to see next time. It was better but still way too hot in comparison with other wheel. I have been emailed and assured the master tech will repair my car by the end of the month. I am patiently waiting”

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Posted 1 month ago

“I came to Gosport Kwikfit and was helped with all information from Anthony. Honestly can't not believe how thorough he is within his work .Not only a people's person but absolutely dedicated to his work and 100% a multi tasker.An absolute credit to kwitwit. Wouldn't it just be so comforting to walk into every business as a female and feel this way .I will definitely be returning for a full service on my car for the reasons above .”

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Posted 2 months ago

“Had a fantastic experience at Kwik Fit in Newark on Trent recently that I just had to share. I rang the centre and spoke to a young guy called Jordan and explained that I was having some vibration issues with my car that i thought might be wheel balance issues . Before I'd even told him what car I drove, he said "is your car a Polestar 2 by any chance? " ....... "Yes, I replied" ........ " and does it have Michelin Tyres on it currently?" ..... again, I replied "Yes" ...... But how could he know this ? He then explained that there's been a problem with these Tyres and I should bring it in to check it out. The next day I took my car in and spoke to Ashley (the centre Manager) , and told him about the conversation i had with Jordan . Within an hour, Ashley had gained approval from the leasing company to replace all 4 tyres and had fitted all four tyres . FANTASTIC SERVICE !! .... Well done to both Jordan & Ashley !!”

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Posted 2 months ago

“Brilliant service from Jonathan 23/3/25”

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Posted 2 months ago

“went to the Kwik fit in Newark. Had a slow puncture, spoke with Ashley, very nice, polite, explained everything. They had a look, and the other front tyre needed to be replaced as well, we wasn't surprised, so we had both done. Didn't take too long, good service”

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Posted 2 months ago

“Brilliant service. Very helpful and efficient.”

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Posted 3 months ago

“Kwik fit Shipley-Briggate (401) took my car as the exhaust was blowing, brilliant service , everything explained the guy who looked after me and my car cared very much and gave me the confidence that I came to right Company. Well done fantastic experience 👍🏻”

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Posted 3 months ago

“Had my exhaust checked today for knocking didn’t take long and problem is solved very pleased with service”

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Posted 4 months ago

“Hi, went into Kwik Fit with a slow puncture. They diagnosed it correctly as a problem with the wheel rim rather than the tyre itself. Suggested I buy a 2nd hand wheel to save £350, rather than quoting for a new one. When the new wheel arrived, they swapped the wheels and tyres over free of charge. Cannot compliment enough, will always have my trade.”

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Posted 4 months ago

“The staff at Wandsworth branch just don't give a s**t. Booked in for new tyre, left car, was told it would be 45 mins, came back and it hadn't been done. No explanation of why, no apology, nothing. Seems to be a male culture of it's cool 'not to give a sh..'. I go to Wandsworth because it's convenient and sad to say this is not the first time I've had a bad experience. Previously had cancelled appointments on arrival, no record of an appointment, told that work had been done but hadn't been, etc. Terrible attitude toward customer service. Will never go back to this place.”

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Posted 5 months ago

“Hi I am called Mike. I had my CRV,s MOT 2 weeks ago at Paignton and the technician I think is called Julian was just simply brilliant, his gentle calm approach to everything was no problem he really did and does go above and beyond for the customer as I also noticed that he also gave the same treatment to the customer before me. In fact all of the team at this branch are the best in the whole area, WELL DONE Paignton I will keep coming back to you. Many thanks.”

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Posted 5 months ago

“Joe, the Manager at Kwik Fit ashby de La Zouch was excellent today. They were so busy, but he was helpful and very professional with my puncture. A very reliable and trustworthy company with the same ethics instilled into their staff. Thank you.”

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Posted 6 months ago

Kwik-Fit is rated 3.0 based on 666 reviews