Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.01

3.0 Rating 676 Reviews

50 %

of reviewers recommend Kwik-Fit

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3.0

Based on 676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

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“Great service from Jordan Mackie, Assistant Manager, 19 Corstorphine Road, Edinburgh”

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Posted 11 months ago

“Kwik fit Incle Street Paisley Staff are: Unprofessional. Un helpful, intimidating. Still have a flat tyre and £86 down”

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Posted 11 months ago

“I may have a record time in waiting for a problem repair on my brilliant running low mileage 2009 Vauxhaul Zafira at Kwik Fit Aberdeen by an employee caused during an MOT. Its been 15 months and still ongoing since May 2023. I'm in contact with Guinness Records to see if I qualify for an entry. Its cost me almost £8000 in this time while they've danced around the repairs and lies. They were helpful at the start but now think I am only worth the cost of the MOT "£2000" and the cost of road tax and Insurance £800+. Nothing towards compensation of the £5000 it cost me being cornered to buy another car because I had had enough of waiting. I await Guinness Records and by heck I will make sure their treatment towards me is World Wide. Their very first off of £200??? A "Goodwill gesture" £200?? Can you believe that for over 15 months plus no car and it was THEIR fault?? Now I am stuck with a car I cant sell because I don't trust it to last. Its been in and out their garage so much I had to log it. Jason Barry was the person who was "nice to start with" but now thinks I am a fool. We'll soon see, Mr Barry. More to follow.”

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Posted 1 year ago

“Kwik fit mobile service is really bad. From my first call till the service, very bad. Customer service were mean and not willing to help, 4 customer service so far. Promised to come during 11am - 1am, end up with no show up till 4:30pm. When i called up to check the status, two customer service rep are badly response. The price is premium, the service is below average. They are charging me GBP100 for on site service, GBP180 for one tyre which is at least 30% higher than market. Never recommend this company to anyone.”

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Posted 1 year ago

“I had two new tyres fitted to at the Dartford Brance , l observed their great customer service even though they were two staff short they managed to treat people with respect and good customer service, well done .”

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Posted 1 year ago

“The staff at Bethnal Green E2 are stars. Fixed my puncture ASAP and had me back on the road. Big thank you to the guys there.”

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Posted 1 year ago

“Dave the manager and his staff are as always polite, helpful, efficient and very professional. Another happy experience at the Hexham, Tyne Mills branch of KwikFit. Very happy with the service provided yet again.”

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Posted 1 year ago

“My wife and I visited Southport today to pay our respects (Sunday 4th August 2024), we travelled from Bolton, when we arrived the tyre pressure light illuminated on the dash of our Fiat 500, I checked the pressures and found one of the rear tyres to be very low, as we do not have a spare in this model of car, we found the local Kwik Fit (Southport). The time was approx 14.40pm, I called in and spoke to a gentleman and explained that we were not from the area and we possibly had a puncture as I already checked the pressures and added air, he was very unsympathetic and told me that there was nothing he could do as they were too busy, I could see 2 vehicles in the bay and 2 staff. I left disgusted at the thought of him ignoring the fact that we could be stranded over 30 miles from hope. My local Kwik Fit in Bolton are fantastic, they would never leave someone stranded. Shame on you Kwik Fit Southport.”

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Posted 1 year ago

“After taken the work van in a few months ago iv swore by this garage took my personal car in today with a nearly dead battery once again amazing service from the guys in this garage unfortunately Halfords had damaged my battery cover which made putting it back together a bit harder for them but they managed to get it on enough till i manage to get it changed Highly recommend this garage”

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Posted 1 year ago

“Great customer service at the County Oak Way branch in Crawley and they sorted out some poor work done by another tyre garage. Thanks”

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Posted 1 year ago

“My Experience with Quik Fit West Street, Fareham has been absolutely Superb. Problem started Sunday 22nd July when i had a tyre blow out near home. No spare wheel and Gunge useless. Quik Fit is only about a mile away so i decided to take it to them for repair/ replacement. I think Bradley the manager was initially bemused to find an 80+ guy turning up at his garage door with a damaged tyre in a wheelbarrow but he soon got stuck in to resolve the problem. After a few minutes on the PC Bradley said that particular tyre was not available but he would get in touch with his contacts in other tyre centers on Monday and if one was available he would take the wheel to them for replacement tyre. Turns out that particular tyre is not available in the UK even though the car, an MG ZS EV is only 2 years old Bradley managed to locate an almost identical same brand tyre and duly fitted. I said i would come in in the afternoon to settle up but Bradley said leave it to near 6pm when they close and he would take me and the wheel home and fit it for me. This he did even though it meant travelling in the the opposite direction to his normal journey home. What a star Bradley (5star more appropriate)... I will certainly use them again when i need to.”

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Posted 1 year ago

“Great service, friendly guys Kenny and Matthew in Kirkintilloch. Fixed a slow puncture just before closing time, gave me good piece of mind as pressure kept going low.”

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Posted 1 year ago

“A funny thing happened to me at Kwik Fit recently. I took my car in for an MOT on June 12, 2025, and it failed due to a worn tyre and a rod end ball joint dust cover. They quoted me around £500 for the necessary repairs, which I paid. They changed three tyres, including the nearside rear tyre, and then retested the MOT. Here's where it gets interesting: despite supposedly changing the nearside rear tyre, they added an advisory note about a nail in that very same tyre! Now I'm left scratching my head, wondering if they actually did the work or if I'm just out £500 for nothing. I have all the evidence and the invoice to back this up. It looks like they didn’t do my first MOT properly and failed it just to make money on repairs. On the retest, they seem to have just copied and pasted without properly checking it. This whole experience has left me questioning their competence and honesty. I would advise others to be cautious and maybe think twice before using Kwik Fit for their MOT and repair needs.”

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Posted 1 year ago

“I took my car to Kwikfit Newcastle-under-Lyme for a puncture and this was fixed for me free of charge 😊 Thank you!”

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Posted 1 year ago

“Fantastic service beginning to end at the Golders Green branch. Mahsun Unek and his team are excellent. Mahsun is unfailingly professional, honest, courteous and efficient and gets the best out of his staff. This is why we never go anywhere else. Many thanks.”

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Posted 1 year ago

“I was on a training course yesterday, in Reigate leaving, I had a flat tyre, it had a nail in it, Courtney was my first contact, when I got to Kwik-Fit, she was friendly, helpful and reassuring. Thank you so much Courtney for your support, really appreciated”

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Posted 1 year ago

“Alim and Jan were wonderful dealing with my MOT. I have been going to Kwikfit in Holloway, London for years and always get the same considerate and expert service. Everyone working there seems happy. Obviously due to Alim’s excellent direction and attitude. Highly recommended .”

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Posted 1 year ago

“Kwik-Fit Perth road Dundee 🌟 Well done Harry and team.. fabulous 5 star customer care in an emergency visit. 🌟🌟🌟🌟 would give more if possible. Thank you very much.”

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Posted 1 year ago

“I would like to offer a big 5 star thumbs up to kwikfit manager Ian Sexton for taking the time and trouble to replace my headlight bulb despite about to close up shop. The bulb had literally blown on my way home from work and I popped into kwikfit simply hoping to arrange to have it fixed as soon as there was a free appointment space. Ian asked me to pop the car in there and then and replaced the bulb for me! I didn’t have my card on me but he just asked me to offer a review and that would be fine. You don’t get service like this very often these days…..a big shout out to a genuinely nice guy. Thanks Ian! Gary Radley”

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Posted 1 year ago

“Great full services,MOT on my Mitsubishi outlander and a fantastic customer service”

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Posted 1 year ago

Kwik-Fit is rated 3.0 based on 676 reviews