Had car booked in for service at Bromsgrove tomorrow, got a call the day before that they could no honour the booking. Offered an alternative week, that was not workable due to my work commitments. Rang service centre to get a refund as prepaid. On phone for half an hour no response. Went into centre and asked if they could swap the booking to another centre. They said no they couldn't. Rang other centre, very helpful,booking changed, no issue.
3 years ago
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