Great MOT System in place. The car failed and it needed cv boot, Kwik fit do not do these fixes so I had 10 days to get work done and get free re-test. Work done, booked back in with Kirk fit for re-test 10am next day. Arrive next day , there is another customer in 10am slot they gave me. Shrug shoulders, they say what can they do? Give me my slot I booked in with them day before!!! So I get told to come back in 30 mins. Come back, still doing the 10am slot and I wait, and wait (until 11:30am). I’ve got a life and cannot just sit around waiting in hope. Very unprofessional at BULWELL branch (Joe). Before this I had nothing but praise but with this I feel they had already got my money and a re-test was not high on their list of agendas or priorities. While I waited 3 MOT were finished and paid for 😡