2 tyres ordered yesterday to fit today. Went today, 1 tyre changed, said he couldn't get the locking but off 2nd wheel. I actually watched him use his power drill to try to remove locking nut. The key was totally stripped and now useless. He blamed whoever's tightened the nuts on the last change had done them to tight. I have had my car 6 years and never a problem with locking nuts. Needless to say I went elsewhere for 2nd tyre. I ordered mid range tyre and was given , according to 2nd tyre firm, a budget tyre. £90. Fitting was £17. I thought fitting was included when you bought a tyre. Never again. Will make a point of seeing manager.