Booked a MOT at Nailsea branch and after a 30min wait they refused to test the car due to a faulty boot latch??? What they should have done is do the test they had been paid for and fail it on the fault, I then had to waste more time calling head office for the refund, the Nailsea manager was unhelpful and condescending, this is the second poor experience at this branch and it will be the last.
2 years ago
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