Finding non-existent faults - trying to up sell. I took my car in to the Bristol Kwik Fit (in Bedminster) to have the two front tyres replaced. When I came to collect the car they said they had found an issue with the front coil spring, "part of it was missing" and that if you looked closely at the car you could see it was lopsided (I couldn't). Bizarrely they said it was still okay to drive but recommended I booked in with them soon to get it replaced. They quoted me £270 and gave me a print out of the quote, so I have a record of the work they were claiming needed doing and charging for. When I got home I looked up broken coil springs and advice online was if there is any issue you should NOT drive the car and get it replaced immediately. I took it to my local garage, they had a look and said the front coil spring is fine, there is no break and the car isn't lopsided at all. Completely fraudulent attempt to get unnecessary work done. I will avoid Kwik Fit like the plague now. I have reported in to the Head Office but not received anything back.