I make a booking on the 5th of June for a mobile tyre fitting on the 7th of June. I was left an email and a voicemail the same day asking me to get back in touch, I called back the same evening and spoke to someone. This person told me that the website hadn’t been updated and I would need to rearrange my appointment, so I agreed that the 8th of June would be fine and he booked it in. Now today is the 8th of June and I’ve had no one turn up, no calls or emails. So I contacted Kwik Fit and I was told the appointment hadn’t been confirmed and now they’ll have to come on the 10th of June! This has been a major inconvenience for me since I now have to get the bus to and from from work for the next few days. I demand to be corrected, or I will never use Kwik Fit again due to your appalling service, communication and organisation.