I have now written 2 emails to complain , I took my van in for a full service they were supposed to check the suspension which they didn’t it had been making a squeaking sound so I paid extra for tracking they said it was nothing dissatisfied I took it to a separate garage a week after it turned out it was the stabiliser arms as they were bent to top it off 2 weeks after a brake pad fell off because it was so worn down it was metal on metal so they couldn’t have checked that either , makes me wonder did they actually change the oil or did it just go for 3 hours and sit there