Totally incompetent!! I phoned to check if they could fix a puncture for my car tyre and was told to bring it in "no problems, we'll do it right away". I drove to the workshop and was told, when I arrived, that there would be at least a two hour wait before they could start on it!!! I couldn't wait that long and asked why I had been told to bring it right in. They denied that any staff member had said that, so I pressed redial on my phone, in front of the staff member, and the office phone rang with me on the other end!!! He got all defensive then and started saying they were "very busy" - no sign of an apology for wasting my time. I certainly won't be going back to Kwikfit Oldham!!