Walking into Kwik Fit and seeing their staff wearing masks does make you think of Dick Turpin. As I pulled in with a nail embedded in my tyre, past experience told me what to expect. Previously, I had booked a basic oil change and was told that I needed new break pads just two weeks after my M.O.T made no mention of this. I didn't replace them for another 11,000 miles. On this occasion, I was told that you need 2 new tyres because you have flat spots and 'we're not that sort of place to send you out on tyres with flat spots'. I'm not convinced that the tyre with the nail couldn't be repaired but I didn't want to risk my alloy going elsewhere. I told them that one tyre would be enough. Next day, I was 4 miles up the road and my tyre warning light went off - it was the tyre I had said I wouldn't replace. I got out and looked at the tyre and it looked fine. Smelling a rat, I reset the tyre warning indicator and 150 miles later there have been no more alerts. These jokers appear to have stored the settings then let some air out of the tyre to trigger a warning. if you read reviews of what it is like to work there, workers complain of being forced to try and upsell to motorists. Terrible rip off company. Hopefully next time I get a puncture, I'm close to a more honest company.