I have made multiple international orders with Laam now (to the US) and have had a positive experience. They are prompt with their customer service, you receive the item exactly as pictured and overall quality and pricing are both good. They also are prompt about shipping the items when promised. I have only had one delay and that was because they did not have any remaining of one of the items I wanted. I canceled that item, they refunded my payment for that item and promptly shipped the remainder of my order. Overall, I've had a very positive experience with them and recommend them to others as well.