“The fabric was of poor quality & also the stitching was rough! One thing that would help your overseas customers is if u can highlight the fact that any purchase made out of Pak will not b entitled to a refund in sale ! Almost everything on ur website is a sale item so guess good way to entice consumer!”
“I received my order today and I must say I am very disappointed. The clothes are of very poor quality — the fabric, the stitching, and the finishing are not up to standard. They look nothing like the pictures advertised on your website. For the prices I paid, I expected much better quality. Honestly, not a single piece is worth the money. This experience has left me very unsatisfied.”
“would strongly caution anyone considering purchasing from LAAM. The garments I received were poorly tailored, inconsistent in sizing, and the embroidery/beads began falling off almost immediately. When I tried to resolve the issue, customer service repeatedly stalled by asking for endless photos and measurements, then dismissed the evidence I provided. They refused to process a refund or return despite the items being clearly faulty. A very disappointing experience — I would not recommend this company.”
“I ordered a dress from Maria B from your website, but when I received it, it didn't look original. The delivery guy gave me a fake one Thousand Rupees.Really Bad Experience with laam .never give order again from laam.it was my last order.”
“I have received the refund for both of the dresses I returned; however, I was also told that the delivery charges would be reimbursed. I have proof of this, but I have not received that amount yet.
At one point, they said they could refund 25% and let me keep the dresses, but later claimed it was a miscommunication and asked me to return the items. While returning the dresses, I specifically asked who would cover the delivery cost, and they assured me it would be paid back. Despite that, I’ve only received the refund for the dresses, the remaining charges for delivery has not been paid.
The dresses I received were also defective they had oil stains. When I informed them, they casually suggested I wash them at home. I clearly refused, as I didn’t want to take the risk of damaging them further.
Their service has been extremely unprofessional. Honestly, I would’ve been better off buying clothes from a roadside stall. They’ve completely wasted my time, and I will never shop from them again. I also strongly advise others to avoid them if they don’t want their time wasted.”
“I ordered 5 dresses from Laam. Honestly, I wasn’t even sure about them—I just randomly came across their site. The quality is really disappointing, and 3 of the dresses have visible stains and marks on them. Their customer support is not responding properly, and it’s been very frustrating trying to get help.
I would never recommend this website to anyone. Feels like a complete scam!”
“I ordered 4 dresses . One was sent small size instead of medium . No dupatta sent . Only 2 piece .S tag from shirt cut off on purpose and sent as medium label. They forgot to cut S tag from trouser. :( rip off . Cheating .
Messaging laam every day looks like they don’t care . I will not be ordering again for sure .”
“I purchased these items from Laam, and unfortunately, more than half of my order was either defective or not as described. I contacted their customer service, but the support was extremely disappointing. The only solution they offered was a 10% discount, despite my request for a refund. They are taking an unreasonably long time to process anything and asked me to provide detailed information—only to come back with the same 10% offer.
The quality of the products is very poor, and I am extremely dissatisfied with this experience. Based on how this situation has been handled, I would not recommend shopping from them, as their service and reliability are seriously lacking.”
“Ordered 4 outfit 1 had staining on the back of top, other outfit for an adult looked like this would fit a 10 year old. Asked if i could returnthe 2 outfits was told you cannot return due to customs. Yet they are able to ship around the world. Disgusting would never shop with them again. Please be warned customer service is shocking they just do not want to know”
“Unfortunately, we shopped from Temu Brand Buraq. On every wash, it seems that we are adding colour in it. My father whole body turn blue after wearing Buraq dresses. Plus the customer services are very poor. Not recommended et all.”
“Appreciated for job done on time and as per the quality expectations.
I had placed an order from UAE Dubai two ladies dresses, received on time as per the specifications. Only suggestion to improve final product packing. Keep it attractive and protective.”
“I can't believe how awful my recent order was! The quality was shockingly bad, and honestly, the items felt like cheap knock-offs compared to what you advertised. It was a complete waste of money and seriously disappointing.”
