“Laam.pk sent me the same dress twice and charged me twice. After contacting them, I was asked to return the extra item for a refund.
I sent the dress back and provided the post office receipt as proof. Despite this, months have passed, and I have still not received my refund. Customer service now claims they never received the return.
This was their mistake, yet I am the one left out of pocket. Very disappointing experience and poor after-sales service.”
“Extremely disappointing and unprofessional customer service experience with lamb.pk.
I contacted them regarding 2–3 items for a refund/exchange. One of the items I received was clearly a replica, with a totally different fabric and design than what was shown and described on their website. On top of that, some items were advertised as 3-piece suits, but I did NOT receive all 3 pieces.
I followed every procedure they asked for, including sending all required pictures multiple times. Despite this, my refund/return request was rejected repeatedly without proper explanation.
Communication was extremely frustrating. Every time I contacted them via WhatsApp or email, I was told to wait for an agent. I spoke to many different agents over more than a week
No one listens to explanations, no one asks questions, no proper communication, no calls — just copy-paste replies and sudden rejection messages claiming missing information even though everything had already been provided.
This feels like customers are deliberately ignored until they give up. Based on my experience, I do not recommend lamb.pk”
“Worst customer service,
Bad quality clothes
No return refund policy,
Customer service just wasting time with no resolution
Making customers fool
Don’t order from this website”
“Horrible quality. LAAM sell copies and duplicates of brands. These scammers should be banned overseas. One of the dresses that I had ordered was returned from customs due to quality issues. I have not received the refund yet, it's been almost two months now.”
“I ordered two suits from Aabro (laam) both were Showed and described by Marina fabric. But i received one in winter cotton type but the other one very very low quality summer paper cotton type , and size was too not accurate , even on one suit no size mentioned on back of neck, an stiching is very bad , I was regular customer of laam but this time very disappointed. So I decided to never ordered again from this site . One bad experience disappointed me forever.”
“I had a very bad experience with Laam.pk. The product quality was far below expectations and did not match the pictures shown on their website. The material felt cheap, the finishing was poor, and overall it looked nothing like what was advertised.
Customer service was also disappointing — slow responses and no proper solution to the issue. After waiting so long for the order, receiving such low-quality items was extremely frustrating.
Laam.pk really needs to improve product quality and customer support. I will think twice before ordering from them again.”
“The fabric was of poor quality & also the stitching was rough! One thing that would help your overseas customers is if u can highlight the fact that any purchase made out of Pak will not b entitled to a refund in sale ! Almost everything on ur website is a sale item so guess good way to entice consumer!”
“I received my order today and I must say I am very disappointed. The clothes are of very poor quality — the fabric, the stitching, and the finishing are not up to standard. They look nothing like the pictures advertised on your website. For the prices I paid, I expected much better quality. Honestly, not a single piece is worth the money. This experience has left me very unsatisfied.”
“would strongly caution anyone considering purchasing from LAAM. The garments I received were poorly tailored, inconsistent in sizing, and the embroidery/beads began falling off almost immediately. When I tried to resolve the issue, customer service repeatedly stalled by asking for endless photos and measurements, then dismissed the evidence I provided. They refused to process a refund or return despite the items being clearly faulty. A very disappointing experience — I would not recommend this company.”
“I ordered a dress from Maria B from your website, but when I received it, it didn't look original. The delivery guy gave me a fake one Thousand Rupees.Really Bad Experience with laam .never give order again from laam.it was my last order.”
“I have received the refund for both of the dresses I returned; however, I was also told that the delivery charges would be reimbursed. I have proof of this, but I have not received that amount yet.
At one point, they said they could refund 25% and let me keep the dresses, but later claimed it was a miscommunication and asked me to return the items. While returning the dresses, I specifically asked who would cover the delivery cost, and they assured me it would be paid back. Despite that, I’ve only received the refund for the dresses, the remaining charges for delivery has not been paid.
The dresses I received were also defective they had oil stains. When I informed them, they casually suggested I wash them at home. I clearly refused, as I didn’t want to take the risk of damaging them further.
Their service has been extremely unprofessional. Honestly, I would’ve been better off buying clothes from a roadside stall. They’ve completely wasted my time, and I will never shop from them again. I also strongly advise others to avoid them if they don’t want their time wasted.”
“I ordered 5 dresses from Laam. Honestly, I wasn’t even sure about them—I just randomly came across their site. The quality is really disappointing, and 3 of the dresses have visible stains and marks on them. Their customer support is not responding properly, and it’s been very frustrating trying to get help.
I would never recommend this website to anyone. Feels like a complete scam!”
“I ordered 4 dresses . One was sent small size instead of medium . No dupatta sent . Only 2 piece .S tag from shirt cut off on purpose and sent as medium label. They forgot to cut S tag from trouser. :( rip off . Cheating .
Messaging laam every day looks like they don’t care . I will not be ordering again for sure .”
“I purchased these items from Laam, and unfortunately, more than half of my order was either defective or not as described. I contacted their customer service, but the support was extremely disappointing. The only solution they offered was a 10% discount, despite my request for a refund. They are taking an unreasonably long time to process anything and asked me to provide detailed information—only to come back with the same 10% offer.
The quality of the products is very poor, and I am extremely dissatisfied with this experience. Based on how this situation has been handled, I would not recommend shopping from them, as their service and reliability are seriously lacking.”
“Ordered 4 outfit 1 had staining on the back of top, other outfit for an adult looked like this would fit a 10 year old. Asked if i could returnthe 2 outfits was told you cannot return due to customs. Yet they are able to ship around the world. Disgusting would never shop with them again. Please be warned customer service is shocking they just do not want to know”
