“paid USD 126.02 on March 11th and anticipated delivery the next week. Instead, my London-bound order was sent to Leeds, about 300 miles north. Despite numerous attempts to contact them via WhatsApp, email, Facebook, and Instagram, I received no response until finally someone named Ishba replied: “Sorry for the inconvenience you have faced. We have raised your concern to the relevant courier company. We will update you as soon as we get updated”
This is unacceptable. Eid is in just 10 days, and the problems with my order have ruined the rest of my Ramadan and caused me a lot of stress. Sending my items to the wrong city is a major error. Regardless of whether it was the carrier or an incorrect address label on your end, it needs to be resolved. I expect either a full refund or a replacement sent immediately to arrive before Eid”
“Extremely dissatisfied with my purchase. I ordered multiple dresses in one shipment. One of the dress was ripped in the sleeves. The other dress was made from a defective cloth. Which had brown dots all over the dress. The third dress was very similar to baroque but not exactly the same.
I went by their brand and didn't check the clothes within the 14 day window. Customer service was of no help as they offered a refund og 35% and gave me $8 change. The total amount was for $483.73
I will never recommend this site or shop from here in future. Please check your orders as soon as you get then.”
“I ordered 7 articles and only received 4 filed a complain, sent pictures wrote an email, called customer care. And they lied to initiate a transfer it’s been more than a month no refund and they are lying again that we have initiated a refund. They have no system, check cameras in the warehouse, check inventory to confirm how many articles were packed in the parcel. So disappointed and frustrated with the customer service.”
“These are scammers, they don't have any original brands that you see on their website, they don't send them to you. I wish I could give them zero stars.”
“Laam sales fully low quality fake product. I have bought 21 dresses and each of them are copy product . Very low quality copy item I have received . What a shame you guys that you cheating with own nations people other subcontinent people. Pakistan law endorsement should take an action to destroy Pakistan reputation . Shame on you !”
“I am so upset right now , its been more than 2 months i dont know where is my order , I reached out to the customer support but they are so irresponsible not even responding back. I asked for my refund and they are not answering.. sooo unacceptable service.”
“the outfits are good but they are not good with replied by issues. they sent me two wrong sizes but correct item and instead of refunding or resending the items, they’re only offering 15% compensation. they sent two sizes smaller since it was for a child and there’s no one who can use the outfit since she’s the youngest in the family. the whole experience was so disappointing and i would never order from them again.”
“Assalamualaikum hope you are doing well
1st i received my parcel *Sahib's by Mirza* but I am not satisfied with you products because when i order this same dress for my sis it was nice in quality also fabric was good so i decide to order the same dress for my older sister but now I am feeling bad because stuff is changed previous same dress fabric was lawn cotton the current same dress fabric is lilen too much disappointed i want return it. And refund my amount”
“These are fraud and their customer service is the worse customer service I ever seen in my life I am asking for my refund from 25 days and they are keep making stories so please don’t ever buy stuff from them”
“I placed an order from Laam Sahiba by Mirza. They send me an email close to the last day of dispatch and mentioned that my order will be a bit late. And gave me a new dispatch date. When that date passed and i did not received any confirmation email that they have dispatched my order. I send them a message on WhatsApp, i found out that they totally forgot about my order. The dresses are poor quality fabric and most of all the stitching is horrible. I ordered Medium after checking their size guide but they are way smaller. Especially the shoulders, armhole and chest. There's literally no space so i can alter them, but i can't do anything about the shoulder. I waited for more than 2 months to receive my order. Such a waist of money to send faulty items all the way to Australia which I paid decent shipping charges. And no one is happy to help me, very poor customer service 😢”
“Please don't buy from this frauds... the quality of the clothes are cheapppppp....and they make you wait and say they are out of stock for few items... it's my first and last time buying from this stupid website.”
“Don't buy from them ...they are a bunch of liars..I ordered 3 suits online...paid fully on their website...order has to deliver in Karachi although i live outside the country but to save time i gave my address in Karachi....after 2 days i saw the status as shipped...i waited 5 days but no delivery...then all of a sudden my order status changed from shipped to cancelled... I asked the reason of cancellation on their whatsapp number which gave me only automated answers...there was no address or direct number of their business...no real customer service agent to talk with...i was feeling so helpless ...they cancelled the order without giving me my refund even after shipping....how is this appropriate ???? So disappointed with them.”
“They scammed me. I ordered couple of dresses from laam few weeks ago, but the quality of one of the dresses wasn’t good so I returned it straight away. They confirmed that they received the parcel back but I waited for more than 2 weeks to get my money back but in the end they transferred just 2800 rupees out of 20,000 and told me that they have refunded the whole amount. Didn’t give me transfer details or anything else where I showed them my account and all the proofs where all the details and the amount refunded was clearly mentioned. So be careful as I am definitely not going to buy from them again.”
“Do not fall for the $25 shipping to the US scam. Your hair will turn grey watching the package you have already paid for bounce around between cities and not get delivered to you for weeks on end. Pathetic service. Order broken up into multiple shipments and not getting delivered. And no way to contact LAAM or the carrier on the phone. A useless What’sApp interface for LAAM with no real time replies (they reply about an hour after you send them a message with useless platitudes) and a Pakistan contact number for skynet that you will pay a fortune per minute calling, only to be told that your package is on its way. Never ordering from LAAM again EVER.”
“They never deliver on time,n they have no Return policy for overseas so be aware while
Buying something, happened to me many times they sent me
Wrong items n than said keep it we r not returning. This time i ordered before eid n now after 2months they r saying sorry we r refunding u product is not available .”
