I have received the refund for both of the dresses I returned; however, I was also told that the delivery charges would be reimbursed. I have proof of this, but I have not received that amount yet. At one point, they said they could refund 25% and let me keep the dresses, but later claimed it was a miscommunication and asked me to return the items. While returning the dresses, I specifically asked who would cover the delivery cost, and they assured me it would be paid back. Despite that, I’ve only received the refund for the dresses, the remaining charges for delivery has not been paid. The dresses I received were also defective they had oil stains. When I informed them, they casually suggested I wash them at home. I clearly refused, as I didn’t want to take the risk of damaging them further. Their service has been extremely unprofessional. Honestly, I would’ve been better off buying clothes from a roadside stall. They’ve completely wasted my time, and I will never shop from them again. I also strongly advise others to avoid them if they don’t want their time wasted.